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refund policy

At SIMPLY BEAUTIFUL we want you to be delighted every time you shop with us. Occasionally though, we know you may want to return items.

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We’ll gladly accept returns for any opened or unopened Dermalogica products purchased from SIMPLY BEAUTIFUL and offer a 100% money back guarantee refund upon receiving your items within 30 days of the purchase date.


Should you have a skin response to your product please also contact our customer service team as soon as possible.


All returns must be pre-approved by customer service.


Please contact customer service within 48hr should you have any discrepancies with your order

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Email: enquiries@simplybeautifulworcester.co.uk
Tel: 01905 731178

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Please follow the simple instructions below:

  1. Place the item into original shipping packaging.

  2. Contact our Returns Department at enquiries@simplybeautifulworcester.co.uk

  3. Mail your product back to us

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SIMPLY BEAUTIFUL, 3 St Swithin Street, Worcester, Worcestershire, WR12PY (We encourage you to keep proof of your postage for insurance purchases)

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Please allow 7 working days for your refund to be processed

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