top of page

refund policy

At SIMPLY BEAUTIFUL we want you to be delighted every time you shop with us. Occasionally though, we know you may want to return items.

We’ll gladly accept returns for any Dermalogica products purchased from SIMPLY BEAUTIFUL and will issue a full refund upon receiving your items within 30 days of the PURCHASE date.

Should you have a skin response to your product please also contact our customer service team as soon as possible.

All returns must be pre-approved by customer service.

Please contact customer service within 48hr should you have any discrepancies with your order

Tel: 01905 731178

Please follow the simple instructions below:

  1. Place the unused item in its original condition into original shipper packaging.

  2. Contact our Returns Department at

  3. Mail your product back to us

SIMPLY BEAUTIFUL, 3 St Swithin Street, Worcester, Worcestershire, WR12PY (We encourage you to keep proof of your postage for insurance purchases)

If you have benefited from free delivery we reserve the right to refund the cost of your products minus any delivery costs we have incurred in sending the products out to you. 



Please allow 7 working days for your refund to be processed

bottom of page