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refund policy

At SIMPLY BEAUTIFUL we want you to be delighted every time you shop with us. Occasionally though, we know you may want to return items.

We’ll gladly accept returns for any opened or unopened Dermalogica products purchased from SIMPLY BEAUTIFUL and offer a 100% money back guarantee refund upon receiving your items within 30 days of the purchase date.

Should you have a skin response to your product please also contact our customer service team as soon as possible.

All returns must be pre-approved by customer service.

Please contact customer service within 48hr should you have any discrepancies with your order

Tel: 01905 731178

Please follow the simple instructions below:

  1. Place the item into original shipping packaging.

  2. Contact our Returns Department at

  3. Mail your product back to us

SIMPLY BEAUTIFUL, 3 St Swithin Street, Worcester, Worcestershire, WR12PY (We encourage you to keep proof of your postage for insurance purchases)

Please allow 7 working days for your refund to be processed

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